Assertive

This is what I learn a year ago. I was attending a seminar on "How to become assertive"

What do you think assertive?

1. dare to make decision
2. the choice in our hand
3. based on our decision,it helps everyone even yourself
4. defend our right
5. make a win-win situation
6. say what you want to say

It is relevant that assertive means know when to say "yes" or "no" without hurt anyone else

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Fokus-  say it out,do it